Keeping yourself covered
What is Keeping yourself covered?
What are your consumer rights? What do you do if you have a problem with a good or service you purchased? In Section 4 students will learn that being an informed consumer means knowing about consumer rights and knowing what to do if a problem arises with a good or service they have purchased.
Consumers have certain rights and these are in place to protect you if things go wrong. Through taking part in quizzes and engagement with real life scenarios and case studies students will learn about their rights when buying in a shop, buying online and the difference between both. They will gain knowledge of what rights they have when shopping in the sales. Students will look at specific scenarios that outline what rights you have if you buy a ticket online and if you buy a gift voucher. They will also learn what insurance is, the five principles of insurance and how people can protect themselves by taking out specific types of insurance policies.
Students will be facilitated to apply their knowledge about consumer rights by making a complaint to a business, whether it’s about a poor service or a faulty good. They will consider what scams are, the types of scams that exist, how to protect themselves against scams and what to do if they or someone they know gets scammed.
