Selling to consumers
Selling products
Understand your legal obligations when selling products to consumers in Ireland including consumer rights, refunds, repairs and cancellations.
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Selling services
We provide advice and information for Irish businesses offering services in Ireland, including your legal obligations and consumers’ rights.
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Selling digital content or services
Learn about your business' legal obligations when selling digital content or digital services in Ireland, including resolving issues and the right to cancel.
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Pricing and advertising
Product pricing
Businesses have legal requirements in Ireland when displaying product prices. These cover reduced pricing rules, tax-inclusive pricing, unit pricing, distance selling, and price fixing.
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Price reductions
If you are a business that sells goods, you have new obligations when making price reduction announcements, this is a statement by a seller that it has reduced the price of goods.
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Advertising
Advertising in Ireland is governed by strict rules to protect consumers. Businesses must ensure all advertisements are legal, honest, decent, and truthful.
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Your business obligations
Gift vouchers
This page explains the legal requirements for businesses selling gift vouchers in Ireland under the Consumer Protection Act 2019.
Learn moreUnfair terms
We provide information for businesses on identifying and avoiding unfair contract terms , with practical advice and legal context.
Learn moreGeo-blocking
Understand how the Geo-blocking Regulation affects your business operations in Ireland and the EU, including rules on website access.
Learn moreConsumer Rights Act 2022 - Guidelines for traders
The Consumer Rights Act 2022 (CRA) was introduced in November 2022. It updated and strengthened consumer protection laws in Ireland. It is important for traders to understand how their obligations may have changed under this new legislation.
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