Public transport in Ireland
This page provides clear information about travelling within Ireland, including how to plan your journey using public transport, what to do if you have a complaint and where to find details about your rights as a passenger. It covers buses, rail, Luas, taxis and other licensed vehicles within Ireland and includes links to official sources for journey planning, passenger rights and making complaints.
What do I need to know about travelling in Ireland?
The National Transport Authority is responsible for public transport services, including buses, rail, Luas, taxis and other small public service vehicles. You can find full travel information and plan your journey using the official Transport for Ireland website.
If there is a problem with a public bus, rail or Luas service, your ticket is generally valid on other forms of public transport.
Where can I find information about taxis and my consumer rights?
On the Transport for Ireland website you can find more information on your customer rights and taxis, including fares and receipts, regulations and accessibility.
What should I do if I have a complaint about public transport?
If you have a complaint about a journey or public transport service, you should first contact the transport service operator. If you are not satisfied with the operator’s response, you can complain to Transport for Ireland.
Where can I find information about my rights as a passenger?
You have specific rights when travelling by bus, rail or sea in Ireland. For more details, see:
Passenger rights when travelling by bus or coach
- Assistance in case of delay or cancellation
- Information rights
- Liability for the passengers and their luggage
Passenger rights when travelling by rail
- Application of the regulations
- Your rights to information
- Assistance when your journey is delayed or cancelled
- Compensation
Passenger rights when travelling by sea and inland waterway
- Assistance during delays or cancellations
- Re-routing or refunds in the event of delay or cancellation
- Right to request partial compensation of the ticket price in case of delay in arrival to the final destination
How are taxis and other small public service vehicles regulated in Ireland?
The National Transport Authority licenses and regulates all small public service vehicles (SPSVs) in Ireland, including taxis, hackneys and limousines. All SPSVs must meet specific licensing conditions.
