Report an issue with a product or service
We encourage you to report consumer issues to our helpline using our webform. We will give you information on your rights and next steps. Your report will also help us to identify sectors and companies where we need to take action to protect consumers.
Report an issue
Call our helpline + 353 (0)1 402 5555
Email us at ask@ccpc.ie
Write to us at Bloom House, Railway Street, Dublin 1, D01C576Other consumer complaints or queries
Personal finances
Report an issue with a personal finance service or product or request information on your consumer rights.
Learn moreProduct safety
If you think you have purchased an unsafe product, let us know and get information on your rights.
Learn moreClocked or crashed cars
If you have purchased a clocked or crashed car, report it to the CCPC and learn about your rights.
Learn moreBusiness advice and information
Business queries
The CCPC provides guidance, compliance, and enforcement for business queries regarding consumer protection, mergers, and competition law.
Complete the form
Report anti competitive behaviour
Report anti-competitive behavior in Ireland, such as price-fixing, bid-rigging, or market-sharing, to the CCPC or use our confidential whistleblower service.
Report here
Accessibility
European Accessibility Act
Make a European Accessibility Act complaint. We can provide information on your consumer rights to support you in resolving the issue.
Learn moreIrish Sign Language
Irish Sign Language (ISL) users can email remote@slis.ie to book an appointment with the CCPC Helpline through remote ISL.
Disability Access Manager
Should you need assistance in accessing the CCPC’s premises or services, email facilities@ccpc.ie or call +353 1 402 5500.
Requests for information
Freedom of Information procedures
Learn moreQueries related to data and privacy
Learn moreInformation for Members of the Oireachtas
Learn moreGeneral enquiries
If you’re looking for general information or have a question regarding the CCPC, you can use this form to contact us. Our team reviews all queries and will respond in due course.
