Your travel plans
Planning your holiday
It’s important to know your consumer rights before you travel. As you plan your holiday, there are a few key things to keep in mind to help your trip go smoothly.
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Package holidays
Learn about the protections available when booking package holidays and linked travel arrangements.
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Travelling in the EU
If you have a problem with a business in another EU country, you’ll find links to official sources for advice, complaint templates and support.
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Transport
Flights
What to do if your flight is delayed or cancelled or if your baggage is lost or damaged and how to claim compensation.
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Ferries
Your rights as a ferry passenger when travelling by sea or inland waterway and what to do if your journey is delayed, cancelled or re-routed.
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Car rental
When renting a car while travelling, it is important to understand the agreement and to know what happens if the car is damaged while you are renting it.
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Public transport in Ireland
How to plan your journey using public transport, what to do if you have a complaint and where to find details about your rights as a passenger.
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