2025 enforcement and regulation
276,377
unsafe and non-compliant products were recalled, withdrawn or prevented from entering the Irish market in 2025.
270
consumer protection inspections were conducted, 33 compliance notices and 33 fixed payment notices were issued.
10
dawn raids conducted as part of ongoing cartel-related investigations.
CCPC 2025 Annual Report
The CCPC's 2025 Annual Report details a landmark cartel conviction, four well known retailers prosecuted for breaking pricing laws, a 31% increase in consumer protection inspections and more than 276,000 unsafe or non-compliant products removed or prevented from reaching the Irish market.
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2025 empowering and informing
3.3 million
views of the TV series The Complaints Bureau on RTÉ, sponsored by the CCPC.
2.1 million
visits to the CCPC website, offering advice and information to consumers and businesses.
42,791
consumers contacted the CCPC helpline for support on their consumer rights.
The CCPC Helpline Report
The CCPC Helpline Report 2025 highlights the reach and impact of the helpline, with over 42,000 consumers supported on high‑value issues. Follow‑up surveys show it helps consumers engage with traders, resolve disputes, secure refunds and provides evidence‑led insights into key consumer problems.
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2025 advocacy and research findings
7,987
media mentions of the CCPC advocating for consumer rights and competition law.
30%
of parents believe they are not getting good value for money with school uniforms. Source: CCPC primary and post-primary school survey 2025.
26%
of consumers have no financial retirement arrangements. Source: CCPC Pensions Research 2025.
Home buying report
In its 2025 Room for Improvement report, the CCPC exposed critical information gaps in home buying, using consumer research to show how poor information causes delays and frustration. It prompted calls for pre‑sale information, conveyancing reform and clearer public data to protect buyers.
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