Contracts and services
Buying services and your rights
When you buy or enter a contract for a service, you have strong consumer rights. Learn about what standards you should expect and how to resolve your consumer rights issues.
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Cancelling a service or contract
If a service falls short of what you agreed or what you would normally expect, and the business is unable or unwilling to fix, there are a few remedies available to you.
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Digital content and services
Buying digital content and services
Discover your consumer rights when buying digital content or services from businesses in Ireland or the EU.
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Resolving an issue with digital content and services
Understand your rights and refund options should you experience issues with digital content or services in Ireland.
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What to do if you've had a dispute or issue with a builder, contractor or tradesperson.
These are your consumer rights if you are having work done on your home, including renovations, an extension, home improvements or more extensive building work, and are dealing with a tradesperson.
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Understanding contract terms and conditions
Terms and conditions explained
When you make a purchase in Ireland, you enter into a contract with a business. The contract can be verbal or written.
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Unfair contract terms
Consumer law requires fair terms and conditions in contracts used by businesses, meaning they do not give a business an unfair advantage over you.
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