Contracts and services
Buying services and your rights
When you buy or enter a contract for a service, you have strong consumer rights. Learn about what standards you should expect and how to resolve your consumer rights issues.
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Cancelling a service or contract
If a service falls short of what you agreed or what you would normally expect, and the business is unable or unwilling to fix, there are a few remedies available to you.
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Digital content and services
Buying digital content and services
Discover your consumer rights when buying digital content or services from businesses in Ireland or the EU.
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Resolving an issue with digital content and services
Understand your rights and refund options should you experience issues with digital content or services in Ireland.
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Nursing home contracts
The contract of care with a nursing home is a legal contract which sets out what fees you will pay and what is covered by these fees. You have consumer rights when dealing with nursing home contracts of care.
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Understanding contract terms and conditions
Terms and conditions explained
When you make a purchase in Ireland, you enter into a contract with a business. The contract can be verbal or written.
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Unfair contract terms
Consumer law requires fair terms and conditions in contracts used by businesses, meaning they do not give a business an unfair advantage over you.
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