The role of the CCPC
The CCPC is responsible for enforcing a wide range of legislation aimed at protecting consumers. These cover transactions between businesses and consumers across all sectors of the economy.
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Policies and procedures
The policies the CCPC applies when using its powers and other relevant legislation to investigate suspected infringements of consumer protection law.
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Consumer protection cases
Details of consumer protection prosecutions, compliance notices and fixed payment notices are published here once completed.
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Report an issue
Report a consumer protection issue about a product or service to the CCPC using our webform. We will review your report and may take action if the business has broken the law.
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