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Report a product safety issue

If you are a consumer and you have found an unsafe product, please contact our helpline on 01 402 5555 or use our  contact form below.

We use consumer reports to help us to identify serious, repeated and wide-reaching breaches of the law. We cannot represent or act on behalf of consumers in a dispute.

Have you purchased an unsafe product?

Does this issue relate to a purchase you have made? *
What country is the business based in? *
E.g Toy, TV, microwave, airfryer etc.
E.g. Teddy bear, smart TV, microwave, fan assisted oven
Model number, item code, batch number, barcode etc.
Use DD/MM/YYYY date format.
Approximate value in Euro.
Where did you buy? *
Include all relevant information about the issue e.g. was there an injury or damage caused? Is there a CE mark on the product?
Ensure your email address is correct before submitting.
Your country of residence *

By submitting a webform, your data will be processed in line with our data protection and privacy policies.

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