Product recalls

Nescafé white promotional mug recall

July 26, 2012

Nestle UK Ltd is voluntarily recalling a white ceramic mug due to a possibility of it cracking when hot water is poured into it.

This mug was given away free with purchases of Nescafé Gold Blend 200g (Freeze Dried Coffee) after 11 July.

Approximately 15,000 mugs were given away in Ireland as part of this promotion

The mugs have Nescafé printed on the base. The batch codes of the promotional packs affected are:

All packs have a best before date of 05/2014. The coffee that is a part of this promotion is safe to drink.


21430945 21440945  Nescafé white promotional mug
21450945 21460945
21490945 21500945
21510945 21520945
21530945 21540945

What to do:

If you have one of these white ceramic mugs please stop using it immediately.

You can get more information on how to return the mug by calling Nestle UK Ltd. on 00800 6378 5385 (Freephone from land line only – mobile phone charges may apply) or by visiting

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