Product recalls

Mercedes-Benz recalls certain passenger vehicles

November 18, 2020

Motor Distributors Limited (Mercedes-Benz) is carrying out a voluntary recall on a number of their passenger vehicles models, including the following: A-Class, C-Class, GLK, E-Class, ML-Class, GL-Class, R-Class, SLK and SLS.

The affected vehicles were produced between 2004 and 2016.

A safety issue has been identified, whereby it is possible that the driver and passenger airbags (which were produced by the company ‘Takata’) may, under certain circumstances, cause a risk of injury in the event of a collision or accident. The issue can arise in vehicles with ammonium nitrate gas generators (without drying agents), coupled with certain climatic conditions over time, which could lead to a chemical change in the fuel. In the event of an accident triggering the release of the driver or passenger airbag, this change could cause the gas generators to burst. If a gas generator ruptures, the airbag would then have no restraining function and loose parts from the gas generator could reach the vehicle interior.

The recall affects approximately 9,231 vehicles in the Republic of Ireland.

What to do:

Motor Distributors Limited will directly contact all affected customers, as soon as the recall campaign begins, advising them to make an appointment with their local authorised repairer where any necessary repairs/replacement of parts will be carried out.

If you believe that your vehicle may be impacted by this recall, then you can contact Motor Distributors Limited’s (Mercedes-Benz) Contact Centre on 01 4094444 or alternatively via the following online form.

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