Product recalls

Apple iPod nano (1st generation) Safety Alert

November 15, 2011

Apple is carrying out a replacement programme for the iPod nano (1st generation).

In very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006 and have a black or white plastic front and a silver metal back – later iPod nano models have a metal front and back.

This issue has been traced to a single battery supplier that produced defective batteries. While the possibility of an incident is rare, the likelihood increases as the battery ages.

This battery issue is specific to the iPod nano (1st generation) and does not affect any other iPod.

What to do:

If you think you have an affected iPod nano (1st generation) you should stop using it immediately.  Affected consumes can order a replacement unit free of charge through the Apple website.

Concerned consumers can also visit an Apple Retail Store or an Apple Authorized Service Provider (AASP) and bring your iPod nano with you for serial number validation.

Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.


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