CCPC statement on Examiner correspondence to potentially affected customers of Rath-wood Home and Garden World Limited

The CCPC is aware that the Examiner appointed to Rath-wood Home and Garden World Limited, commonly known as Rathwood, has written to circa 7,000 affected customers that are awaiting refunds or the delivery of goods.

The CCPC is advising affected consumers to take action immediately. Consumers who have outstanding orders with Rathwood should:

1. Request a chargeback from their bank or card provider if they have not already done so. Further information is available on the CCPC website.  

    

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2. Register their claim against Rathwood using the link to the online form provided by the Examiner.

Grainne Griffin, Director of Communications, Consumer Information and Financial Education said:

“We advise any affected consumers to review the correspondence from the examiner carefully and to complete the form provided as soon as possible. Those who wish to request a chargeback should contact their bank or card provider immediately.”

Read a copy of the correspondence from the Examiner to customers