Product Safety Information Notice on IBO NOVA circulating pumps

May 1, 2026

A safety issue has been identified with the IBO NOVA Domestic Circulating Pump Model NOVA 25-60/130 used in heating systems and manufactured by Dambat Jastrzębski S.K.A.

It has been identified that the mains electrical coupling to the pump can be connected in reverse which can pose a serious risk of electrocution.

The brand name is IBO. The affected circulating pumps are the IBO NOVA 25-60/130 models with a production date of July 2025 or earlier (2025-07 or earlier).  The affected pumps can be identified by the production date on the label affixed to the pump as indicated above.

What to do:

An installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution. Consumers that have one of the affected models of pumps installed, and where the unit is working properly, can continue to safely use their heating systems.

If customers, installers and merchants think they have an affected IBO NOVA 25-60/130 circulating pump installed in their premises, contact Dambat Jastrzębski S.K.A immediately via email at safety@dambat.pl or phone +48 537 427 857

Dambat Jastrzębski S.K.A. will arrange for the inspection of installed units of the affected pumps and the installation of an updated electrical coupling and connector on the pump motor. The Product Replacement Programme is free of charge. Installed units should only be replaced by a professionally qualified tradesperson.

You may not realise that you have an affected pump, if you’ve had work done on your heating system or have moved house in recent years, you need to check if you have one of these pumps.

This notice may be subject to change pending more information becoming available.

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