Report a consumer protection issue

We use consumer reports to help us to identify serious, repeated and wide-reaching breaches of the law. Read more about how we decide to take enforcement actions . We cannot represent or act on behalf of consumers in a dispute.

Name of the business(Required)
Business address and/or website(Required)
What country is the business based in?(Required)
Does the issue relate to a purchase you have made?(Required)
- Yes
- No
When did you buy?
DD slash MM slash YYYY
How did you pay?
What is the value of the product/service?
Where did you buy?
Details, including:
- The product/service
- If you have contacted the business and their response
- Any other relevant information about your issue
Details of your report, including the product/service, If you have contacted the business and their response, Value of goods/service and Any other relevant information about your issue.(Required)
Would you like our helpline to contact you with information on your consumer rights?(Required)
- Yes
- No
You do not have to leave contact details to make a report, but if you choose to we may be in contact with you if we need further information.
Your name:(Required)
Your name:
Your phone number:(Required)
Your phone number:
Your email address:(Required)
Your email address:
Your country of residence:(Required)

Last updated on 12 April 2023

Report a consumer protection issue

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Report a consumer protection issue

Consumers Home

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