Travelling in Ireland
The National Transport Authority is responsible for public transport services in Ireland. They have a consumer website, Transport for Ireland, which gives information to the public about services, including taxis, buses, rail, Luas, Leap cards as well as cycling and walking.
They have a National Journey Planner which allows you to plan your journey, and check timetables and travel information from all licensed public transport providers across Ireland.
Public services are connected, so generally if there is a problem with public bus, rail or Luas services, your ticket will be valid on other forms of public transport.
Complaints
If you have a complaint about a journey or public transport service, you should make a complaint to the transport service operator first. If you are not satisfied with their response, you can appeal to Transport for Ireland.
| More information on your rights when travelling by bus, sea or rail |
| Passenger rights when travelling by bus or coach |
| Passenger rights when travelling by sea and inland waterway |
| Rail passenger’s rights |
Taxis
The National Transport Authority is responsible for licensing and regulating small public service vehicles (SPSVs) in Ireland. This covers taxis, wheelchair accessible taxis, hackneys, wheelchair accessible hackneys and limousines. SPSVs in Ireland must be licensed by the National Transport Authority and meet various licensing conditions specific to that category of SPSV.
The Transport for Ireland website allows passengers to:
- Download a driver check app
- Check if a driver is licensed
- Estimate a taxi fares
- Submit a complaint or compliment
- Find out about lost property
Last updated on 27 September 2022
