News

December 5, 2022

CCPC publishes Christmas shopping research

The Competition and Consumer Protection Commission (CCPC) has published its Christmas shopping research which has found that that 68% of consumers are planning to put their savings towards shopping for...

November 28, 2022

What is the new Consumer Rights Act and what does it mean for me?

The new Consumer Rights Act (CRA) 2022 comes into force at midnight tonight. This new legislation will bring about a number of positive changes for consumers, including stronger consumer rights,...

November 25, 2022

FAQ Friday: What are my options if I have a problem with something I bought in the Black Friday sales?

On the last Friday of every month, we answer some of the most frequently asked questions (FAQ) from the hundreds of consumers who contact us. For this FAQ Friday, we...

November 16, 2022

Shopping online for Black Friday? Know your consumer rights!

With Black Friday/Cyber Monday weekend ahead of us, it’s a popular time to shop online. Recent research conducted by the Competition and Consumer Protection Commission (CCPC) found that just under...

November 14, 2022

CCPC publishes Black Friday – Cyber Monday research to gain insights into consumer attitudes towards the sales

The CCPC has today published its Black Friday / Cyber Monday research which has found that just under 40% of consumers plan on purchasing during the upcoming sales, with those...

November 2, 2022

CCPC publishes second phase of current account switching research

The Competition and Consumer Protection Commission (CCPC) has today published its second wave of research on KBC and Ulster Bank current account switching. It shows that 52% of consumers who...

October 28, 2022

FAQ Friday: What are my options if my home is under-insured?

On the last Friday of every month, we answer some of the most frequently asked questions (FAQ) from the hundreds of consumers who contact us. This month, we look at...

October 19, 2022

Looking for a loan? Check the cost of credit before you borrow with our Money Tools

Whether you are taking out a loan for a car, holiday or home improvements, you should always consider the cost of credit when choosing the best loan amount, length of...