We give you free, independent information to help you enforce your consumer rights. We also give you information on how to complain to a business. We do not give advice or sell anything. Before you contact us, you might like to look around this website as many of your questions about your consumer rights and personal finance will be answered.

How to contact us

Consumer Helpline: + 353 (0)1 402 5555, visit our contact us form or email

Opening hours: 9am to 6pm Monday to Friday

Post: Bloom House, Railway Street, Dublin 1, D01 C576

Report a consumer protection issue

If you wish to report a consumer protection issue, you can use our reporting form.

Reporting anti-competitive behaviour

If you wish to report anti-competitive behaviour you can submit a complaint.

Irish Sign Language users

We work with the Irish Remote Interpreting Service (IRIS) to provide information to Irish Sign Language users. If you require an interpreter please email to arrange an appointment.

Disability access manager

Our Access Officer provides support to persons with disabilities in accessing our premises or services. Please email or call 01 402 5500 to request support.

Customer service charter

If you wish to contact the CCPC’s Service Manager, you can fill in the service manager form.

Credit intermediaries

If you would like to contact us about credit intermediaries, you can find the application form and contact details in the credit intermediary section.

Queries about the website

If you have a comment or suggestion to make about this website or if you want to report a broken link, please get in touch.

Money Tools

If you have a question or comment on our Money Tools, please get in touch.

Media queries

Members of the media can contact us by email to .

Information for Members of the Oireachtas

Members of the Oireachtas seeking information from the CCPC can email .

Last updated on 28 July 2023

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