Buying digital content / services
What is digital content? What are digital services? What are my rights when I buy them?
Problems with digital content / services
How can businesses resolve issues with digital content and digital services?
Terms and conditions
Find out more about consumer contracts. What should be in them? What is an unfair term?
Buying online or on your doorstep
You have additional rights when you buy online, on your doorstep, by mailorder or by telephone. Learn more about these rights.