Product Safety Information notice on Babboe Cargo Bikes
- Publication date:8 March 2024
This Product Safety Information Notice was updated on 17 May 2024.
Babboe is preparing a recall of CITY, CITY E, MINI, MINI E, Pro Trike, Pro Trike-E, Pro Trike XL, City Mountain (produced before 2020), Slim Mountain, Transporter and Transporter E cargo bikes.
The product presents an injury risk. Hairline cracks may appear in the frame of the models shown. These cracks can lead to the frame breaking, which may lead to serious injury.
The brand is Babboe. The models affected are Babboe CITY, CITY E, MINI, MINI E, Pro Trike, Pro Trike-E, Pro Trike XL, City Mountain (produced before 2020), Slim Mountain, Transporter and Transporter E cargo bikes.
In Ireland different Market Surveillance Authorities have responsibility for different pieces of EU legislation. The Health and Safety Authority are the Market Surveillance Authority for the CITY-E, Mini-E, Pro Trike-E and Transporter E bikes (and all e-bikes/electric bikes).
What to do:
Customers should stop using the product.
Customers with a Babboe CITY, CITY E, MINI, MINI E, Pro Trike, Pro Trike-E, Pro Trike XL, City Mountain (produced before 2020), Slim Mountain, Transporter and Transporter E bike model should check the frame number to see if their cargo bike falls within the recall. For more information on where to find your cargo bikes frame number, visit Babboe’s customer service.
Babboe will contact affected customers about the recall timing and next steps as soon as possible.
For any further information, please contact Babboe directly by email at service.uk@babboe.com
Babboe are also advising customers against using the below models for the time being:
- Babboe Go Mountain
- Babboe Flow Mountain
- Babboe Slim
- Babboe Curve / Curve Mountain
- Babboe Big
- Babboe Dog
- Babboe Max-E
- Babboe Mini Mountain
- Babboe Pro Bike
- Babboe Carve Mountain
Electric bikes:
- Babboe Go-E
- Babboe Flow-E
- Babboe Curve-E
- Babboe Big-E
- Babboe Dog-E
- Babboe Max-E
- Babboe Carve-E
Customers with these bike models should also check the frame number.
The CCPC will provide further information when available.
