CCPC tipping report
Summary
New CCPC research shows that most consumers tip at least some of the time, but many feel tipping is becoming less voluntary. A significant number report unexpected charges, accidental tipping on terminals and want clearer options to opt out.Publication details
- Publication date:28 January 2026
- Industry:Accommodation & food service - I, Other service activities - T
- NACE code:Food & beverage services - I.56, Personal service activities - T.96
Documents
Research report tippingPDF | 1046 KBResearch report tipping PDF | 1046 KB - Opens in new window
Research report tipping slide deckPDF | 1437 KBResearch report tipping slide deck PDF | 1437 KB - Opens in new window
New tipping research from the Competition and Consumer Protection Commission (CCPC) has revealed that:
- 9 in 10 consumers tip at least some of the time.
- Women and over 35s are more likely to tip 2 in.
- 3 believe tipping is becoming less voluntary 3 in 4 would like to see businesses make it easier to opt out of tipping.
- 1 in 5 have recently paid a bill that included an unexpected extra charge.
- 1 in 4 of consumers who have encountered standalone tipping terminals have tapped them by mistake.
