M/19/045 – TELUS/ Triple C

Transaction details

The proposed acquisition whereby TELUS International (Cda) Inc. will acquire sole control of Triple C Holding Sàrl has been cleared by the Competition and Consumer Protection Commission.

Notification date Decision date
Thursday December 19, 2019 Thursday, January 23, 2020
Parties Involved Business activities
TELUS International (Cda) Inc.

TELUS International (Cda) Inc. is a global provider of customer experience and business services to clients operating in a number of industries, including information and communications, healthcare, gaming, travel and hospitality as well as fintech and financial services industries.

Triple C Holding Sàrl

Triple C Holding Sàrl trades as Competence Call Center and is a pan-European business process outsourcing provider headquartered in Berlin, Germany. It provides services in the form of customer care and customer relationship management and content moderation operating 22 sites across 11 countries.

Economic sector Media merger
Business Process Outsourcing No
Submissions from third parties due by:
Phase 1 Phase 2
Tuesday, January 7, 2020
Current status: Completed
Cleared (Phase 1)
Authorised Officer Assigned Contact Details
Harry Costello

Email: harrycostello@ccpc.ie
Phone: 01 402 5512

Media enquiries: communications@ccpc.ie

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