The CCPC is responsible for enforcing a wide range of legislation aimed at protecting consumers. These cover transactions between businesses and consumers across all sectors of the economy. Consumer protection legislation creates rights for consumers and imposes corresponding obligations on traders.
The CCPC has enforcement powers under competition and consumer legislation and that legislation requires that enforcement actions taken by us are recorded on a list called the “Consumer Protection List”.
A Compliance Notice is a written notice directing a company to remedy a contravention of consumer protection legislation. Here you will find a list of recent Compliant Notices issued by the CCPC.
If we have reason to believe that a trader is involved in a prohibited act or practice, we may seek and obtain a written undertaking that the trader will comply with the requirements of the Consumer Protection Act.