CCPC submission to ComReg’s consultation on the proposals for implementing a customer charter

Submission of the CCPC in response to the Commission for Communications Regulation (ComReg)’s consultation on its proposals for implementing a Customer Charter. The response indicates that the CCPC agrees with the proposal that ComReg should introduce requirements for providers of internet access services (IAS) and publicly available interpersonal communications services (ICS) to prepare, publish and keep updated a Charter. The CCPC also makes a number of recommendations on the proposed implementation of charter requirements, and the proposed charter content and form requirements.