Consumer contacts report H1 2022
Summary
The Competition and Consumer Protection Commission has released its Consumer Contacts Report for January – June 2022. The report details the number and nature of contacts to the CCPC’s consumer helpline.Publication details
- Publication date:28 November 2022
Documents
Research report H1 consumer contacts 2022PDF | 1411 KBResearch report H1 consumer contacts 2022 PDF | 1411 KB - Opens in new window
The Competition and Consumer Protection Commission has released its Consumer Contacts Report for January – June 2022. The report details the number and nature of contacts to the CCPC’s consumer helpline.
Key statistics include:
- 16,507 consumers contacted the CCPC helpline in the first half of this year, with faulty goods and services heading the list of reasons people got in touch.
- Vehicles & transport and telecommunications topped the list of sectors the CCPC was contacted about between January 1st and June 30th of this year.
- The vast majority of contacts related to businesses based in Ireland, which will now be subject to the new Consumer Rights Act.
