You are protected under consumer law when a business does not meet their legal obligations to you. This page covers your rights when you have a faulty product.
If you bought on or before 28 November 2022, you can learn more about your rights before the Consumer Rights Act came into force.
Short term right to cancel
Repair or replacement
Further actions you can take
How to resolve an issue with a business
Last updated on 16 November 2023