Before you make a complaint, understand your rights and how to go about it.
If you’re not sure where to start, use our complaint letter templates for faulty goods and poor service.
If you are not satisfied with a financial services firm or a pensions administrator, find out how you can make a complaint.
Find out when you can use the Small Claims procedure and how to make a claim.
If you think a business has breached your consumer rights, you can report the business to us.