Helpline Lo-call: 1890 432 432 | Helpline National: 01 402 5555
Have you ever used your phone abroad only to find out your €20 top-up has been drained seemingly out of nowhere? We’ve all been there, and it’s not fun! Fortunately, thanks to the recent abolition of roaming charges in the...
02/08/2018
It feels like the summer holidays have only just begun, but with less than five weeks to go until the new school year, it’s time to start thinking about what you need to buy. Back-to-school time is always expensive but...
26/07/2018
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Join NowThe answer to Monday’s myth buster is in fact FALSE! Jessica bought from an online EU based business and has strong protections. When you shop online you are buying from a distance unlike in a shop where you can see the item before you buy it. EU laws give you the flexibility to examine what you have bought (to the extent you would do in a shop) and return it if you wish. In Jessica’s case she needed to remove the packaging to examine the hair dryer. This doesn’t mean she loses her right to cancel.
Competition and Consumer Protection Commission
Bloom House, Railway Street, Dublin 1, D01 C576
Tel +353 (1) 402 5500
Consumer helpline 1890 432 432
