Independent Information for Consumers

Learn more about your consumer rights, managing your money and what to do if things go wrong

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Your questions answered

Every month we receive thousands of questions from consumers about their rights when things go wrong. Here are some of the most common queries we received during the last month…. Q: I was temporarily let go from my job in...

30/06/2020

Your Questions Answered

Every month we receive thousands of questions from consumers about their rights when things go wrong. Here are some of the most common queries we received during the last month. Q: I ordered a toy for my daughter’s birthday from...

27/05/2020

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