Cars

Own a car, or thinking of buying one? Find out what you need to know to avoid trouble down the road.

How to pay

How to pay for your car is a big decision. From paying cash, to getting a personal loan or buying a car on finance, there are a number of options.

Car checks

There are a number of checks you should carry out, and questions you should ask before you buy a used car, regardless of whether it is from a dealer or a private seller.

Before you buy

Find out the questions to ask yourself before you buy a car. What will you use it for? How long do you expect to own it? How much are you willing to spend?

Who's selling?

Your consumer rights depend on whether you buy from a dealer or a private seller. If you buy privately, you do not have consumer rights, so it’s important to know who you’re buying from.

Your rights

If you buy a used car from a dealer, you have some protection under consumer law. Find out about your rights if something goes wrong.

Car insurance

Find out about the different types of insurance, making a claim, renewing your insurance and making a complaint.

Crashed cars

Buying a crashed car could turn out to be both expensive and dangerous. Use our buyers checklist so this does not happen to you. Find out what to do if you think you bought a crashed car.

Clocked cars

Clocking is when the genuine odometer reading of the car is altered to make the car look like it has been driven less than it actually has. Find out how to check a car’s mileage.

Service & repairs

Read our information to make sure your car is in safe, roadworthy condition.

Repayment problems?

Find out your options if you are having problems making your car repayments.

Car rental

Find out what you need to know about renting a car – before you book, when you pick up the car and when you drop it back, and what to do if the car is damaged.

Contaminated fuel

Find out how contaminated fuel can affect a car engine and how to avoid it happening to you.