News

June 1, 2022

How can I make sure my ‘eco’ buys are genuine?

Environmental concerns are increasingly important to consumers. This can be seen in the wide range of products and services on the market advertised as ‘eco-friendly’, ‘clean’, ‘green’ or ‘sustainable’. But,...

May 30, 2022

What are my rights if I miss my flight because of airport delays?

Am I entitled to a refund of my flight from the airline? If you booked your flight directly with an airline, you do not have an automatic right to redress...

May 27, 2022

FAQ Friday: What are my rights when returning goods?

On the last Friday of every month, we answer some of the most frequently asked questions (FAQ) from the hundreds of consumers who contact us. This month, we take a...

May 23, 2022

Getting your garden summer ready?

After a wet and wild spring, many people will be looking forward to spending some sunny evenings in their gardens! If you’re thinking about revamping your garden this summer, there...

May 19, 2022

Emergency Product Recall: Mushroom baby teether poses high-risk of suffocation

The Competition and Consumer Protection Commission (CCPC) is alerting consumers to an emergency measure product recall notice by Amazon, relating to the ‘Mushroom Teether Toys for Newborn Babies, Toddlers, Infants,...

May 16, 2022

Help! My wedding venue has cancelled on me

With wedding season in full swing, many couples are breathing a sigh of relief that they no longer have to worry about the impact of COVID-19 restrictions. However, there are...

May 12, 2022

Breaking up with your bank?

Break ups are never easy – even when it comes to your bank. You may want to switch your current account because your fees are too high, you are unhappy...

May 4, 2022

Prepare for the unexpected with a savings buffer

A study by the Economic and Social Research Institute (ESRI) found that 6 in 10 people face unexpected expenses each year. The CCPC has partnered with the ESRI to carry...