News
April 21, 2022
How to complain about a financial services provider
In 2021, 23% of the complaints received by the Financial Services and Pensions Ombudsman (FSPO) were about poor customer service from financial services providers. There has also been an increase...
April 19, 2022
What you need to know when buying a used car
Buying a used car is becoming more costly, and with used cars now 53% more expensive than pre-pandemic levels, it might be tempting to find a deal and go for...
April 11, 2022
CCPC safety guidance: baby nests and baby sleep bags
The CCPC has today issued guidance to consumers warning of the potential dangers of both baby nest and baby sleep bag products. This guidance follows a combined total of over...
April 7, 2022
Fraud Prevention Month: avoiding scams
The International Consumer Protection and Enforcement Network (ICPEN) holds Fraud Prevention Month every year to help consumers know how to spot and avoid scams. ICPEN encourages consumers to make informed...
March 25, 2022
FAQ Friday: I want to manage my money a little better – but where do I start?
On the last Friday of the month, we answer some of the most frequently asked questions (FAQs) from consumers who contact us with their queries. This month, we take a...
March 22, 2022
In recent years, environmental concerns have become more important to consumers, and this is reflected in the wide range of products and services on the market that are advertised as...
March 16, 2022
Dealz ‘Bella City Chic doll’ recall – what you need to know
The CCPC is alerting consumers to a product recall notice issued by Dealz of the ‘Bella City Chic Doll’. Unacceptable levels of the chemical DEHP (Di-2-ethylhexyl phthalate) were identified in...
March 15, 2022
Happy World Consumer Rights Day 2022!
On March 15 each year, we mark ‘World Consumer Rights Day’ – a day to celebrate and recognise the importance of consumer rights and the vital role they play in...
