The CCPC helpline opening hours have changed:
Our phone line opening hours are currently 9am – 1pm Monday to Friday.
We will continue to review our operational hours on a daily basis and post any further updates on our website.
Before you contact us, you might like to look around this website as many of your questions about your consumer rights and personal finance will be answered.
We do not give advice or sell anything. We give you free, independent information and help answer your questions. We also give you information on how to complain.
If you have a question that you can’t find the answer to on our website, you can contact us for general information on your consumer rights and on financial products and services.
How to contact us
The quickest way to get an answer to your query is to call our Consumer Helpline on Lo-call* 1890 432 432 or 01 402 5555
Opening hours from 9 am to 1 pm Monday to Friday.
* Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers.
Find out more information about the Cartel Immunity Programme, including contact details.
Fill in our contact us form.
If you have queries about financial regulation, contact the Central Bank.
Write to us at:
Competition and Consumer Protection Commission
If you are a journalist with press queries, you can
contact Carr Communications on 01 7728938/085 8895103. Alternatively, see our latest press
Reporting anti-competitive behaviour
If you wish to report anti-competitive behaviour you can submit a complaint here.
Disability access manager
If you wish to contact the CCPC’s Disability Manager, you can email email@example.com, or by phone on (01) 402 5516.
Customer service charter
If you wish to contact the CCPC’s Service Manager, you can fill in the service manager form.
Queries about the website
If you have a comment or suggestion to make about this website or if you want to report a broken link, please get in touch.