Our phone line opening hours are 9am to 6pm Monday to Friday.
Before you contact us, you might like to look around this website as many of your questions about your consumer rights and personal finance will be answered.
We do not give advice or sell anything. We give you free, independent information to help you enforce your consumer rights. We also give you information on how to complain to a business.
If you have a question that you can’t find the answer to on our website, you can contact us for general information on your consumer rights and on financial products and services.
How to contact us
The quickest way to get an answer to your query is to call our Consumer Helpline on Lo-call* 1890 432 432 or 01 402 5555
If you wish to email our helpline agents, click here.
* Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers.
Irish Sign Language users only
If you are an Irish Sign Language user and require an interpreter to help with your query, you can use the Irish Remote Interpreting Service (IRIS). To arrange an appointment please email: firstname.lastname@example.org.
Find out more information about the Cartel Immunity Programme, including contact details.
If you have queries about financial regulation, contact the Central Bank.
Write to us at:
Competition and Consumer Protection Commission
Reporting anti-competitive behaviour
If you wish to report anti-competitive behaviour you can submit a complaint here.
Disability access manager
The role of the CCPC’s Access Officer is to assist persons with disabilities in accessing the CCPC’s premises or services. Should you need assistance in this regard, please email email@example.com or call 01 402 5500.
Customer service charter
If you wish to contact the CCPC’s Service Manager, you can fill in the service manager form.
Queries about the website
If you have a comment or suggestion to make about this website or if you want to report a broken link, please get in touch.
Last updated on 8 July 2021