Contact us

Our phone line opening hours are 9am to 6pm Monday to Friday.

Before you contact us, you might like to look around this website as many of your questions about your consumer rights and personal finance will be answered.

We do not give advice or sell anything. We give you free, independent information to help you enforce your consumer rights. We also give you information on how to complain to a business.

If you have a question that you can’t find the answer to on our website, you can contact us for general information on your consumer rights and on financial products and services.

How to contact us

The quickest way to get an answer to your query is to call our Consumer Helpline on 01 402 5555

If you wish to email our helpline agents, click here.

Irish Sign Language users only

If you are an Irish Sign Language user and require an interpreter to help with your query, you can use the Irish Remote Interpreting Service (IRIS). To arrange an appointment please email:

Find out more information about the Cartel Immunity Programme, including contact details.

If you have queries about financial regulation, contact the Central Bank.

Write to us at:

Competition and Consumer Protection Commission
Bloom House
Railway Street
Dublin 1
D01 C576

Contact us through social media:

Find us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Media queries

If you are a journalist with press queries, you can email us here. Alternatively, see our latest press releases.

Reporting anti-competitive behaviour

If you wish to report anti-competitive behaviour you can submit a complaint here.

Money Tools

If you have a question or comment on our Money Tools, please get in touch.

Disability access manager

The role of the CCPC’s Access Officer is to assist persons with disabilities in accessing the CCPC’s premises or services. Should you need assistance in this regard, please email or call 01 402 5500.

Customer service charter

If you wish to contact the CCPC’s Service Manager, you can fill in the service manager form.

Queries about the website

If you have a comment or suggestion to make about this website or if you want to report a broken link, please get in touch.

Credit intermediaries

If you would like to contact us about credit intermediaries, you can find the application form and contact details in the credit intermediary section.


If you would like to contact our finance department, you can read more about our finance procedures.

Product recalls

If you bought a product that is subject to a recall, you can find the details of who to contact on our product recall notices.

Last updated on 8 June 2022