Tag: buying online

Browsing articles tagged under: buying online

November 21, 2017

Be confident shopping online on Black Friday

Are you counting down to Black Friday? As well as researching the deals that are on offer it is important that you know your rights as well. Our consumer helpline...

May 9, 2017

Buying from a non-EU website

If you buy something from a business that is based outside the EU, the Consumer Rights Directive does not apply. So before you buy, make sure to check the geographical...

May 9, 2017

Buying online from an individual or auction site

If you buy something from an individual, either directly or through a website, you will not be protected by consumer law. Items sold in an online auction where the seller...

April 26, 2017

Online ticket scams

Scammers often target people who are looking for tickets for a concert, show, sporting event or music festival, especially when tickets are in high demand. They might sell you fake...

January 25, 2017

Your rights online

EU laws give you strong protection when you buy online. The Consumer Rights Directive covers you when you buy from businesses based in the EU, so remember to check the...

January 25, 2017

Buying online

Find out what to look out for when shopping online - what to do if things don't go as planned and what your rights are....

December 31, 2015

Bought goods online? Know your rights

If you bought goods online from a business within the EU over Christmas and are unhappy with your purchase it’s important to know that you have rights. Read our information...

December 22, 2015

Commission issues Compliance Notices to expert Ireland

The Commission has issued Compliance Notices to Expert Ireland. The Commission found that Expert Ireland did not provide online consumers with the correct information about their rights regarding the return...

October 14, 2015

Avoid unwanted online subscriptions

When shopping online you may be enticed by offers being advertised such as a free trial or cashback on your next purchase. But if you rush into it, you might...

Haven’t found what you’re looking for?