Consumer Alert: Gas hob safety issue
March 7, 2024
Do you have a gas hob? Check it now.
A safety issue has been identified with certain models of Belling, ElectriQ, Cooke and Lewis, Caple, Russell Hobbs and Comfee gas hobs. The gas supply elbow joint from the hob to the gas supply may fracture and cause gas to leak. This means a risk to health or even death from burns, fire, explosion and poisoning from inhalation.
The CCPC is urging and reminding consumers to check if your gas hob is from one of these brands, and to click the links below for the model numbers to check if your particular model is affected.
Belling
Contact: Glen Dimplex at 01 8428222, serviceireland@glendimplex.com
ElectriQ
Contact: Electriq at 01 223 9611
Cooke and Lewis
Contact: B&Q at 1800 946 327
Caple
Contact: Caple at +44 1179387420, hobsupport@caple.co.uk
Russell Hobbs
Contact: Russell Hobbs at 1 800 938982, infoROI@mda.russellhobbs.com
Comfee
Contact: Comfee at 1800 777 7950, ComfeeSupportIRL@tmti.net
What to do if your gas hob is affected:
- Stop using the hob.
- Contact the manufacturer immediately to arrange for an inspection and modification free of charge by a registered gas installer.
Many consumers have had their gas hobs repaired since the CCPC first highlighted this issue in 2023, but we are concerned that hundreds of affected gas hobs may still be in use in Ireland.
If you smell gas, contact Gas Networks Ireland immediately on 1800 20 50 50. Read further information about gas safety from Gas Networks Ireland.
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