Complaint letter templates

If you are unsure what to include in your letter, use our sample complaint letter templates.

These may not be exactly what you need for your complaint, but they can be a good starting point to help you.

There are two types of letters below. Choose which type of letter applies to your case:

A complaint letter about faulty goods:

Download the MS Word version of the faulty goods letter

Notes to consumer on complaint letter about faulty goods

A complaint letter about poor service:

Download the MS Word version of the poor service letter

Notes to consumer on complaint letter about poor service

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