Product recalls

Whirlpool tumble dryer safety notification

July 5, 2019

This safety notification is an update to the original safety notices of 24 November 2015 and 22 March 2017.

Whirlpool has identified a potential concern with two types of tumble dryers (condenser and vented dryers) manufactured between April 2004 and September 2015. The concern is that excess lint/ fluff can come into contact with the heating element and present a risk of fire.

The affected brands are:

  • Hotpoint
  • Hotpoint -Artison
  • Artison
  • Indesit
  • Creda
  • Whirlpool

 What to do:

Whirlpool asks owners of IndesitHotpoint, Whirlpool and Creda brands, who have not had their appliances already repaired, to contact Whirlpool. Whirlpool will arrange a service visit and modify the dryer in the consumer’s home at no charge.

Whirlpool invites all consumers with an IndesitHotpoint, Whirlpool and Creda branded dryer purchased between April 2004 and September 2015, to visit it’s dedicated website or contact Whirlpool by telephone on 1 800 804 320. Whirlpool reminds all consumers to register appliances online at as the details will be used to contact you directly in the event of a product recall.

Please ensure that you have your model and serial numbers at hand. These can be found on the tag located at the back of the dryer door or on the recess of the dryer’s door.

Whirlpool advises consumers who have an affected dryer that they should unplug and do not use their tumble dryer before modification has taken place.


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