Tag: Complaints

Browsing articles tagged under: Complaints

April 26, 2017

Report a business to the CCPC

You should consider making a complaint directly to the business first, as the issue might be a simple misunderstanding, and you should give the business the opportunity to put things right. If...

April 26, 2017

Complaints about financial services providers

If you are not satisfied in your dealings with a financial services firm or a pensions administrator, you have the right to complain. The CCPC does not investigate individual complaints....

February 2, 2017

Small claims procedure

The Small Claims procedure is a relatively cheap, fast and easy way for consumers to resolve some types of disputes, generally without having to use a solicitor....

February 1, 2017

Complain to a business

Before going to make a complaint, you should know what your consumer rights are under the law. ...

January 18, 2017

Complaint letter templates

If you are unsure what to include in your letter, use our sample complaint letter templates....

May 1, 2015

5 Steps to Making a Complaint

It’s important to know what your consumer rights are and what you can do if you have a problem with a product or service. Whether you bought a  faulty product,...

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