Product recalls

Toyota recalls certain “Auris Hybrid” and “Prius” passenger vehicles

July 1, 2020

Toyota Ireland Unlimited Company is carrying out a voluntary recall of certain “Auris Hybrid” and “Prius” passenger vehicles.

The affected “Auris Hybrid” vehicles were produced between May 2014 and September 2018. The affected “Prius” vehicles were produced between February 2014 and October 2015.

A safety issue has been identified, whereby it is possible that due to repeated driving under certain high-load driving patterns (e.g., from a stop, applying nearly full throttle and then gradually further accelerating to full throttle), this may result in damage to specific transistors over time. This could possibly cause the hybrid system to shut down without entering a failsafe driving mode that may result in the vehicle losing motive power while driving at higher speeds, increasing the risk of a crash.

The recall affects approximately 3,467 vehicles in the Republic of Ireland.

What to do:

Toyota Ireland Unlimited Company will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacement of parts will be carried out.

To check if your vehicle is affected by this recall campaign, please visit the Toyota Recall Checker and input your Vehicle Identification Number (VIN).

If you believe that your vehicle may be impacted by this recall, then you can contact Toyota Ireland Unlimited Company’s Contact Centre on 01 419 0200.

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