Russell Hobbs Kettle Recall
October 27, 2015
Russell Hobbs are recalling a batch of white plastic travelling kettles due to a defect which may cause the switch in the handle to overheat and could result in a fire. 2,000 units of the product have been sold in Ireland with the model no. 14178.
The model number can be found on the underside of the kettle within a rectangular shaped label that also contains a five digit batch code.
If you have a model 14178 kettle then you will also need to check the batch code, the location of which is shown in the diagram below. If the first three digits of the batch code start with the number 280 up to 365 and end in 14, or the first three digits start with the number 001 up to 240 and end in 15, then you have an affected kettle.
What to do: If your kettle has the listed batch code numbers please stop using it immediately. You may visit Russell Hobbs website at russellhobbs.co.uk/product-info or contact their customer service department on the following number for information on how to return your kettle for an alternative model or a full refund of the purchase price.
Freephone landline and mobile: 1 800 992 212.