Product Safety Information Notice on KATSU Tools circulating pumps

May 18, 2026

A safety issue has been identified with the KATSU TOOLS Star Intelligent Hot Water Circulating Pump Model STAR25/6A used in heating systems in Ireland.

It has been identified that the mains electrical coupling to the pump can be connected in reverse which can pose a serious risk of electrocution.

The brand name is KATSU TOOLS. The affected circulating pump is the KATSU TOOLS Model STAR25/6A.

What to do

An installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution. Consumers that have the affected model of pump installed, and where the unit is working properly, can continue to safely use their heating systems.

This notice will be updated pending more information becoming available in relation to the associated remedies.

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