Product recalls

Mercedes-Benz recalls certain ‘C-Class’, ‘E-Class’, ‘CLK’ and ‘CLS’ passenger vehicles

May 28, 2020

Motor Distributors Limited (Mercedes-Benz) is carrying out a voluntary recall of certain ‘C-Class’, ‘E-Class’, ‘CLK’ and ‘CLS’ passenger vehicles. The affected vehicles were produced between 1 January 2000 and 15 July 2010.

A safety issue has been identified, whereby it is possible that the bonding between the glass panel and the sliding-roof frame may not meet the specifications. In such cases, the bonding might gradually become less adhesive. This means that the connection between the glass panel and the vehicle cannot be permanently ensured over the lifetime of the vehicle. As a result, the glass panel could become completely detached from the vehicle.

The recall affects approximately 2,783 vehicles in the Republic of Ireland.

What to do:

Motor Distributors Limited will directly contact all affected customers by post, advising them to make an appointment with their local dealer/authorised repairer where all necessary repairs will be carried out.

If you believe that your vehicle may be impacted by this recall, then you can contact Motor Distributors Limited’s (Mercedes-Benz) Contact Centre on 01-4094444 or alternatively, using the following web form.

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