Product recalls

Build-A-Bear Workshop UK Limited recalls Heartwarming Hugs Bear

May 13, 2026

Build-A-Bear Workshop UK Limited is carrying out a recall of the Build-A-Bear Workshop Heartwarming Hugs Bear. 

Build a bear brown teddy bear

Build a bear brown teddy bear

The risk reported to the CCPC is choking. The zipper slider on the side pouch can detach creating a small part. A small child may put it in their mouth and choke. 

The brand is Build-A-Bear Workshop. The batch numbers are 09/25, 1092090. The model number is 434464. The bar code is 000000434464. 

There are approximately 42 affected products in the Republic of Ireland. The product was sold instore between 21 January – 06 March 2026. 

What to do: 

Customers should stop using the product immediately and keep out of the reach of children. 

Customers can return the product to your local Build-A-Bear Workshop for a full refund or gift card. If you are unable to return to store, please contact Build-A-Bear to receive a free return shipping label. Contact the Build-A-Bear Customer Service team via email at producthotline@buildabear.com or phone +44 800 037 9782, Monday to Saturday 9am to 11pm and Sunday 1pm to 10.30pm. 

For more information regarding this recall, please visit Product Safety Recalls . 

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