Product recalls


December 11, 2017

B&Q has identified a potential fire risk with REMOTE CONTROL ON/OFF SETS,  which have shown excessive heat build-up in the plug of some units. B&Q have taken the decision to recall the products as in some circumstances, items in contact with the product could ignite.

If you have purchased these products please stop using it immediately. The products were on sale between September 2014 and November 2017.

REMOTE CONTROL ON/OFF SET TRIPLE – Barcode 4895130705675

Rating label – located on reverse of unit

REMOTE CONTROL ON/OFF SET TWIN – Barcode 5052931395033


What to Do

If you have purchased this product please switch off at the wall and return it any B&Q store where a refund to the value of your purchase will be given. For any queries, please contact the B&Q helpline on 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm


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