Allison Baby UK Recalls Joie Serina Swivel (Elephant Duo)

March 12, 2026

Allison Baby UK is carrying out a recall of the Joie Serina Swivel (Elephant Duo) as sold in Smyths Toys. 

The product presents a risk of injuries. Failure of the steel bolt that secures the seat unit to the frame may result in unexpected separation of the seat from the base.

The brand is Joie. The model number is W1306DAELD000. The affected manufacturing dates (batch numbers) are 190225,200225,210225 & 220225. The product identification sticker is located on the underside of the swing arm and seat.

There are approximately 1794 affected products in the Republic of Ireland.

The product was sold via Smyths stores and online.

What to do:

Customers are advised to check the manufacturing date (batch number) on the product identification sticker. If the product is affected or if you are unsure, stop using the product immediately and keep it out of the reach of children.

Customers can avail of a free of charge collection of the product, or return to Smyths stores and receive either a full refund or upgrade to the Joie Serina 2 in 1.

For more information, please contact Joie Baby by email at customerservices.uk@joiebaby.com or telephone +44 800 952 0061.

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