Guidelines for Business

Our guidance helps businesses to understand their obligations under law and promotes a culture of compliance


Date: 20/11/2014

Hotel and guesthouse owners should be aware of their obligations to consumers and ensure they comply with particular regulations relating to their trade.

Electrical Appliances

Date: 07/11/2014

Retailers have legal obligations regarding the actual prices, previous prices and recommended prices of their goods. These prices must be stated truthfully, and it …

Car Rental

Date: 04/10/2014

Find out more about your rights and obligations if your business provides cars for hire to the general public. Whenever a consumer hires a …

Guidance on Pay-TV Exclusivity in Apartment Developments

Date: 14/09/2014

The Competition Authority (predecessor of the CCPC) conducted a detailed investigation into the agreements entered into between builders and pay-TV providers in apartment blocks. The Authority formed the view that these agreements were not likely to breach competition law if they were not longer than five years in duration.


Date: 23/08/2014

If you are a hairdresser or a barber, you must run your business in accordance with the relevant regulations. There are laws for the …

Guidance on preferred repairer arrangements in the insurance sector

Date: 19/08/2014

Preferred repairer arrangements involve insurance companies entering into agreements with service providers to repair, restore or replace a car or building when an insurance claim is made.


Date: 22/07/2014

Businesses which advertise their goods or services have to comply with the general principle which governs all advertising – this means that all advertising …

Guidance on Collective Action in the Community Pharmacy Sector

Date: 10/07/2014

This Notice provides guidance on the application of Irish and European competition law to collective action by community pharmacy contractors, and other health professionals, when engaging with the Health Services Executive (HSE).

Petrol Stations

Date: 22/06/2014

There are various rules about how petrol stations and other shops and services display their prices, so that consumers can make price comparisons and …

Guide to Unfair Terms in Contracts

Date: 21/06/2014

We have published guidelines for businesses to help them comply with the legislation on unfair terms in consumer contracts. The guidelines assist in explaining what an unfair term is and how a business can ensure that their standard form consumer contracts terms are fair.

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