Guidelines for Business

Our guidance helps businesses to understand their obligations under law and promotes a culture of compliance

Guidance on preferred repairer arrangements in the insurance sector

Date: 19/08/2014

Preferred repairer arrangements involve insurance companies entering into agreements with service providers to repair, restore or replace a car or building when an insurance claim is made.


Date: 22/07/2014

When you advertise goods or services you have to comply with the general principles that govern all advertising. This means your ads must be …

Guidance on Collective Action in the Community Pharmacy Sector

Date: 10/07/2014

This Notice provides guidance on the application of Irish and European competition law to collective action by community pharmacy contractors, and other health professionals, when engaging with the Health Services Executive (HSE).

Petrol Stations

Date: 22/06/2014

There are various rules about how petrol stations and other shops and services display their prices, so that consumers can make price comparisons and …

Guide to Unfair Terms in Contracts

Date: 21/06/2014

We have published guidelines for businesses to help them comply with the legislation on unfair terms in consumer contracts. The guidelines assist in explaining what an unfair term is and how a business can ensure that their standard form consumer contracts terms are fair.

Small Claims

Date: 21/06/2014

Sometimes businesses are taken to court through the Small Claims process by consumers or other businesses. Among the reasons consumers and businesses use this …


Date: 28/11/2022

Consumers buying from businesses based in Ireland or the EU have strong consumer rights. These rights are part of the Consumer Rights Act 2022 …

Guidance on Trade Associations

Date: 28/05/2014

This Guidance Notice informs the business community and trade associations of the limits that competition law places on joint or coordinated action by competitors.

Licensed Premises

Date: 27/05/2014

If you run a licensed premises there are laws about how you must display your prices to consumers. The particular regulation is called the …

Restaurants and Cafes

Date: 05/05/2014

If you sell food to be consumed on your premises there are various rules about how shops and services must display their prices, so …

Haven't found what you're looking for?