help-for-businesses

Guidelines for Business

Our guidance helps businesses to understand their obligations under law and promotes a culture of compliance

Guide to Unfair Terms in Contracts

Date: 21/06/2014

We have published guidelines for businesses to help them comply with the legislation on unfair terms in consumer contracts. The guidelines assist in explaining what an unfair term is and how a business can ensure that their standard form consumer contracts terms are fair.

Small Claims

Date: 21/06/2014

Sometimes businesses are taken to court through the Small Claims process by consumers or other businesses. Among the reasons consumers and businesses use this …

Services

Date: 03/06/2014

Consumers have various rights when they buy a service, though there are no hard and fast rules, and every case is different.¬†Under the Sale …

Guidance on Trade Associations

Date: 28/05/2014

This Guidance Notice informs the business community and trade associations of the limits that competition law places on joint or coordinated action by competitors.

Licensed Premises

Date: 27/05/2014

If you run a licensed premises there are laws about how you must display your prices to consumers. The particular regulation is called the …

Restaurants and Cafes

Date: 05/05/2014

If you sell food to be consumed on your premises there are various rules about how shops and services must display their prices, so …

Product Prices

Date: 13/04/2014

In general, you must display the selling price of every item offered for sale, and you should make it clear what particular item the …

Declaration and guidance on exclusive purchasing agreements for cylinder liquefied petroleum gas

Date: 11/04/2014

The Competition Authority Cylinder LPG Declaration has expired.

Travel

Date: 25/03/2014

The law and the licensing system in this area make a distinction between tour operators and travel agents. In general terms: A tour operator …

Guidance on Refusal to Supply

Date: 05/02/2014

A refusal to supply does not necessarily constitute a breach of the Competition Act 2002 (the Act). In general firms should be able to contract with parties of their choice; there is no compulsory requirement under law for a firm to supply.

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