Guidelines for Business

Our guidance helps businesses to understand their obligations under law and promotes a culture of compliance

Geo-blocking: What you need to know

Date: 10/12/2018

Download our Geo-blocking business guide Geo-blocking is the practice, by online traders, of using technology to restrict access to online cross-border sales for reason …

Selling online: What you need to know

Date: 01/11/2018

The Consumer Rights Directive (CRD) came into force in 2014 and introduced a number of important changes to consumer law. It provides consumers with increased protection in distance selling (e.g. online) and off-premises (e.g. doorstep sales) contracts.

Bid-rigging: What you need to know

Date: 01/10/2018

This guide is intended to help you spot some tell-tale signs of bid-rigging or collusive tendering, as well as practical advice on what you can do to prevent bid-rigging and what to do if you suspect that it has happened.

Consumer Protection Guidelines for Mobile Phone Traders

Date: 03/11/2017

These Guidelines will assist mobile phone traders in understanding the applicable consumer protection legislation and the obligations placed on them when concluding contracts with consumers for mobile phone handsets with or without an electronic communications service.

Grocery Goods Undertakings Annual Compliance Reporting

Date: 23/11/2016

Under the Grocery Goods Regulations (Regulations) all Relevant Grocery Goods Undertakings (RGGUs) are required to submit an annual compliance report to the CCPC detailing their compliance with these Regulations.

Textile Labelling Regulations

Date: 11/05/2016

The Competition and Consumer Protection Commission (CCPC) is responsible for enforcing the legislation in respect of textile labelling i.e. European Union (Textile Fibre Names and Related Labelling and Marking of the Fibre Composition of Textile Products) Regulations 2012 [S.I. No. 142 of 2012].

Consortium Bidding

Date: 23/04/2015

The guide is aimed at making it easier for SMEs to access procurement opportunities. It was developed to assist businesses who want to join together to form a consortium to submit a joint tender for a public contract.

Hotels

Date: 20/11/2014

Hotel and guesthouse owners should be aware of their obligations to consumers and ensure they comply with particular regulations relating to their trade.

Electrical Appliances

Date: 07/11/2014

Retailers have legal obligations regarding the actual prices, previous prices and recommended prices of their goods. These prices must be stated truthfully, and it …

Car Rental

Date: 04/10/2014

Find out more about your rights and obligations if your business provides cars for hire to the general public. Whenever a consumer hires a …

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