Guidelines for Business
Our guidance helps businesses to understand their obligations under law and promotes a culture of compliance
Consumer Protection Guidelines for Mobile Phone Traders
Date: 03/11/2017
These Guidelines will assist mobile phone traders in understanding the applicable consumer protection legislation and the obligations placed on them when concluding contracts with consumers for mobile phone handsets with or without an electronic communications service.
Grocery Goods Undertakings Annual Compliance Reporting
Date: 23/11/2016
Under the Grocery Goods Regulations (Regulations) all Relevant Grocery Goods Undertakings (RGGUs) are required to submit an annual compliance report to the CCPC detailing their compliance with these Regulations.
Consumer Rights Directive – A guide for traders selling online or off-premises
Date: 17/08/2016
The Consumer Rights Directive (CRD) came into force in 2014 and introduced a number of important changes to consumer law. It provides consumers with increased protection in distance selling (e.g. online) and off-premises (e.g. doorstep sales) contracts.
Textile Labelling Regulations
Date: 11/05/2016
The Competition and Consumer Protection Commission (CCPC) is responsible for enforcing the legislation in respect of textile labelling i.e. European Union (Textile Fibre Names and Related Labelling and Marking of the Fibre Composition of Textile Products) Regulations 2012 [S.I. No. 142 of 2012].
Consortium Bidding
Date: 23/04/2015
The guide is aimed at making it easier for SMEs to access procurement opportunities. It was developed to assist businesses who want to join together to form a consortium to submit a joint tender for a public contract.
Hotels
Date: 20/11/2014
Hotel and guesthouse owners should be aware of their obligations to consumers and ensure they comply with particular regulations relating to their trade.
Electrical Appliances
Date: 07/11/2014
Retailers have legal obligations regarding the actual prices, previous prices and recommended prices of their goods. These prices must be stated truthfully, and it …
Car Rental
Date: 04/10/2014
Find out more about your rights and obligations if your business provides cars for hire to the general public. Whenever a consumer hires a …
Guidance on Pay-TV Exclusivity in Apartment Developments
Date: 14/09/2014
The Competition Authority (predecessor of the CCPC) conducted a detailed investigation into the agreements entered into between builders and pay-TV providers in apartment blocks. The Authority formed the view that these agreements were not likely to breach competition law if they were not longer than five years in duration.
Hairdressers
Date: 23/08/2014
If you are a hairdresser or a barber, you must run your business in accordance with the relevant regulations. There are laws for the …
