Guidelines for Business

Our guidance helps businesses to understand their obligations under law and promotes a culture of compliance

Price fixing: What you need to know

Date: 25/08/2020

A key element of competition is price. It is essential that businesses set their prices independently. Price fixing is a serious form of anti-competitive …

CCPC Guidance for Business re COVID-19 Face Masks

Date: 18/05/2020

This guidance will be helpful to any business who intends to produce or distribute Barrier Masks for consumer use. There are different types of …

Gift vouchers: What you need to know

Date: 02/12/2019

New rules have come into effect concerning gift vouchers. Here are some of the main changes that your business needs to be aware of.

Distributor and Retailer Guide: Electrical chargers

Date: 05/09/2019

As a distributor or retailer placing or making electrical chargers available on the market in Ireland, you are legally required to comply with the …

Contracts of care in nursing homes

Date: 07/05/2019

Download our guidelines for contracts of care in nursing homes               The European Communities (Unfair Terms in Consumer …

Brexit and your business

Date: 25/02/2019

The Competition and Consumer Protection Commission (CCPC) has responsibility for enforcing competition and consumer protection law, as well as a specific remit in relation …

Geo-blocking: What you need to know

Date: 10/12/2018

Download our Geo-blocking business guide Geo-blocking is the practice, by online traders, of using technology to restrict access to online cross-border sales for reason …

Selling online: What you need to know

Date: 01/11/2018

The Consumer Rights Directive (CRD) came into force in 2014 and introduced a number of important changes to consumer law. It provides consumers with increased protection in distance selling (e.g. online) and off-premises (e.g. doorstep sales) contracts.

Bid-rigging: What you need to know

Date: 01/10/2018

This guide is intended to help you spot some tell-tale signs of bid-rigging or collusive tendering, as well as practical advice on what you can do to prevent bid-rigging and what to do if you suspect that it has happened.

Consumer Protection Guidelines for Mobile Phone Traders

Date: 03/11/2017

These Guidelines will assist mobile phone traders in understanding the applicable consumer protection legislation and the obligations placed on them when concluding contracts with consumers for mobile phone handsets with or without an electronic communications service.

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