Products and services covered by the European Accessibility Act

The European Accessibility Act (EAA) applies to the following digital products and services. The EAA requirements cover not only existing digital products and services but also future products that fit the definitions contained in the EAA.

Products

Computers and operating systems

  • For example: desktops, notebooks, smartphones, tablets and their operating systems

Self-service payment terminals

  • For example: chip & PIN machines, card readers

Self-service terminals of services covered by the EAA

  • Automated teller machines (ATMs)
  • Ticketing machines
    • For example: travel ticket machines that issue physical tickets, queue number machines used in banks
  • Check-in machines
  • Interactive self-service terminals providing information
    • For example: interactive information screens but not a passive information board

Equipment used to access electronic communications services

  • For example, home routers, modems, and other devices that are part of the service, or provide access to an electronic communications service

Equipment used to access audiovisual media services

  • For example, smart televisions, set-top boxes, streaming devices.

E-readers

  • For example: equipment for reading e-books

Services

E-books and dedicated software

E-commerce services provided to consumers in the EU

  • For example: online marketplaces, retail websites

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