CCPC Tipping Report
New tipping research from the Competition and Consumer Protection Commission (CCPC) has revealed that:
- 9 in 10 consumers tip at least some of the time
- Women and over 35s are more likely to tip
- 2 in 3 believe tipping is becoming less voluntary
- 3 in 4 would like to see businesses make it easier to opt out of tipping
- 1 in 5 have recently paid a bill that included an unexpected extra charge
- 1 in 4 of consumers who have encountered standalone tipping terminals have tapped them by mistake
Attachments:
CCPC Tipping Report
CCPC Tipping Research - slide deck
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