Guide to Unfair Terms in Contracts

Consumers buying from businesses based in Ireland or the EU have strong consumer rights. This page covers your obligations to consumers on the terms in your contracts. From 28 November 2022, these rights have been extended to a wider range of contracts as part of the Consumer Rights Act 2022, including,

  • standard contracts that you use for all your sales
  • contracts that a consumer negotiates with you
  • contracts where the consumer did not pay you anything, for example, where the consumer provides their personal data for a social media account as part of the service

This page is not legal advice. To fully understand the legal obligations that apply to your business, you should seek independent legal advice.

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